About personal information

About personal information

We would like to explain how your personal information is collected, used and shared when you visit ec.akaneohm.com (the "Site") or make a purchase.

Collection of personal information

When you visit our Site, we automatically collect certain information about your device, such as information about your web browser, IP address, time zone, and some cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms referred to when visiting the Site, and how you use the Site. We refer to this automatically collected information as “Device Information”. We collect device information using the following technologies:

  • A "cookie" is a data file that is placed on your device or computer. It usually contains an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org.
  • "Log files" track actions that occur on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

In addition, when you make a purchase or attempt to make a purchase through the Site, your name, billing address, shipping address, payment information (including credit card number, etc.), email addresses, phone numbers, etc. We refer to this information as "Order Information".
When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

Use of personal information

We generally use the order information we collect to process orders placed through the Site (including processing payment information, arranging shipping, and providing invoices and order confirmations). We also use this order information to:

  • Communication with customers.
  • Screening orders for potential risk or fraud.
  • Provide information and advertisements related to our products or services through order analysis.

We use the device information we collect (particularly IP addresses) to screen potential risks and fraud and to improve and optimize our Site (for example, how you browse and interact with our Site). generating analytics and evaluating the performance of marketing and advertising campaigns).

Sharing personal information

We share your personal information with external services for the above purposes of use. For example, we use Shopify to operate our online store. Learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how customers use this site. You can read more about how Google uses your personal information here (https://www.google.com/intl/en/policies/privacy/).